Looking to partner with ➡️
food, wellness, financial services, and education-based businesses.
Project roadmapping
App Design
Prototypes
Testing
My Recent Work
financial app updates
2022 - 2024: Worked on feature and design updates for Charles Schwab's Equity Stock Plan Services web application within Schwab.com and its iOS and Android native app experiences.
Contact for more details.
UX Audit for a legacy app
My team and I conducted a holistic uxer experience audit of FamilyTreeDNA's web application in order to identify opportunities for improving ongoing usability issues and guide short & long-term product roadmaps.
EstablishED a user research pool
Check out how I recruited a diverse set of 600+ web app users to be part of a user research pool for Product, Marketing, and other internal teams to utilize this resource and integrate feedback directly from customers in an iterative form.
Web redesign with crm feature
Gene By Gene was working off a static website that didn't meet their content scaling needs. This case study goes over the process I took to design a new look and feel, restructure content, and implement a CRM system to automate inbound leads.
HELP CENTER FOR A WEB APP
For 3 months, I led a team to plan, design, and develop a new and improved Help Center website using Zendesk to improve FamilyTreeDNA's customer education around its suite of products.